Shop Owner Waives Tow Via Facebook

By: , Tow Squad News.       Published on:       Subscribe in a reader


Warning: in_array() expects parameter 2 to be array, string given in /home/agencyha/domains/towsquad.net/wp-content/plugins/facebook-button-plugin/facebook-button-plugin.php on line 294

Social Media Solves Grandmother’s Dilemma

 

DURRANT, Okla.  l  An Oklahoma grandmother distressed about her car being towed turned to Facebook last week to share her troubles. After experiencing sudden mechanical difficulty, she had ditched her car in a shopping center lot, only to later discover it removed.

Turns out the right person wound up reading about her situation, specifically the owner of the shop that had handled her car’s transport.

In Durant, north of Dallas near the Texas-Oklahoma border, Glenna Willeby turned to social media after discovering her Ford Mustang removed from the lot. She wasn’t so much shocked, as it had been over four days since she’d been forced to abandon it where it conked out.

Frustrated, she visited the Bryan County’s community feedback page at Facebook, posting about how she struggled to make arrangements for a tow herself, even notifying the shop owners at the center of the situation.

When Nathan White read the story, he was caught off guard to see his own company’s name among the text. His shop, White’s Garage, had handled the dispatch and was awaiting contact from the owner.

Willeby used the car primarily to help care for her four grandchildren, something White decided was more important than standard operating procedure.

“We’re going to waive all the charges,” White told KTEN-News. “I read through the post and saw where we had been the ones to pick up their vehicle and just decided to help her out.”

“We’re actually going to see if we can repair her vehicle to get her back on the road,” he added.

The shop waived the entire bill, including the wrecker fee, processing and all storage costs. Understandly, Willeby is feeling very lucky, and grateful.

“He’s just an awesome, awesome person,” she said.

This towing news story is brought to you by Tow Squad Towing News

Read More Late-Breaking Towing News

  • distraction

    Like texting-while-driving, on-board computer systems can represent a dangerous distraction from the road.

  • Video of Tower Outburst Goes Viral

    The widespread use of camera phones can inflate a single incident, and unfairly paint the reputation of an entire business.

  • stlouspfd

    An annual gathering of motorcycle enthusiasts in St. Louis ensnared local police this week, resulting ultimately in two deaths, dozens of arrests and nearly ninety bikes towed.

  • tow2

    Tow owner in Penn. is suing local police chief, claiming his company has been denied tow work despite contract

  • towwing

    Towing companies could be facing new local guidelines from OH Supreme Court decision…

View All Suggest event/story

Leave a Reply

Your email address will not be published. Required fields are marked *

*

Cash Calls

CALLS = CA$H

Learn how our call center can earn you extra business and improve your ROI. Get calls 24 hours a day, 7 days a week!

Industry Advisor

Industry Advisor

Looking to expand your business but don't know where to start? TOW SQUAD can help.

 
 
24/7 Immediate Response Towing & Roadside Assistance Call 855-869-7823!
Array
(
)

Array
(
)
::