Cutting Edge Towing Software Now Available
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High tech software available to help with more efficient towing operations.
San Fernando Valley – Software solutions for the towing industry continue to expand as we expand further into the information age. These can assist tow shops to better manage their operations by using a more efficient computer dispatching system, stronger navigational capabilities, and applications to reduce paperwork. Developers remind that these innovations can lead to lower costs and more efficient operations.
Tracker Management, a leading company providing software to the towing industry, developed Tracker Touch. CEO Jim Weaver says it is the single biggest innovation he’s seen in nearly three decades in the industry.
“With one look at the screen, you see everything important to managing calls,” Weaver says. “What type each truck is, where it is and what it is doing. You also see all your calls, the type and the status.”
Dispatching the call has been simplified – the user the touch-screen to select the icon of the call at hand. They then connect the icon of the closest available truck- the rest is automated. Complete navigational information for the call is dispatched to the truck with directions and estimated time of arrival. Tracker Touch aims to provide operators with a simple platform that will help save on costs, that is customized to each operator’s specific needs.
“In 25 years of developing towing software, this is most powerful and productive tool I have seen,” Weaver says. “Because you see a complete status of everything, you can make the best possible dispatch decisions, get more tows from each shift and save on fuel. “
Other technology enhancements coming to the towing industry include expansion of mobile phone applications. Industry leaders are hoping this will make the towing industry more paperless as mobile phones could offer the ability to have photos or scans of documents such as receipts. Mobile apps also have the ability to give tow operators more efficient payment tracking methods as well.
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